Jayden Perez - IT Support Portfolio

16-year-old IT & Tech Support Specialist


About Jayden Perez

I’m a 16-year-old IT and tech support specialist with hands-on experience troubleshooting Windows 10 and 11 systems, fixing hardware and software issues, and providing fast technical solutions. I’ve helped dozens of users get their computers, laptops, and devices running smoothly by resolving errors, improving system performance, and rebuilding systems from scratch when needed. I enjoy making technology easier to use and providing practical solutions that work. I also offer remote IT support, online troubleshooting, and guidance for everyday tech problems, and I continually expand my technical skills to stay up-to-date with modern systems.

IT Skills & Expertise

IT Projects & Case Studies

Windows Performance Optimization

Optimized Windows 10 and 11 systems by identifying and disabling unnecessary startup programs and background processes, improving overall speed and system performance while keeping user files safe.

Software Issue Resolution

Resolved repeated application crashes by identifying conflicting software, repairing corrupted files, reinstalling programs, and restoring stability on desktops and laptops.

System Error Troubleshooting

Used diagnostic tools and error logs to quickly isolate system problems, troubleshoot Windows errors, and restore normal functionality for users of all experience levels.

User Technical Support

Provided remote and in-person support, explained technical solutions in simple terms, and offered preventive tips to avoid future system issues and improve overall computer performance.

Contact & Remote IT Support

Email: jaydenperezz@aol.com

Reach out for professional remote IT support, Windows troubleshooting, hardware repair, or technical questions. I’m happy to help!